Management Mess to Leadership Success by Scott Jeffrey Miller

Author:Scott Jeffrey Miller [FranklinCovey Co.]
Language: eng
Format: epub
ISBN: 9781642500899
Publisher: Mango Media
Published: 2019-06-07T05:40:06+00:00

From Mess To Success:

Make It Safe

To Tell The Truth

• Consider what you’re doing to encourage or discourage others from sharing with you their truth about you.

• Assess your current organization or team. Is lying or spinning rewarded? Is truth-telling unsafe?

• Communicate that mistakes are inevitable and candid feedback is welcome.

• Show that you value feedback by changing your behavior and thanking the giver.

• Above all, when someone does take the risk to provide feedback, don’t dismiss it, disregard it, or defend yourself. Listen, show appreciation, then discern on your own whether it’s worthy of acting on. Some feedback will be more about the person offering it than about you.

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